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Can a Driver refuse to deliver my item?
Can a Driver refuse to deliver my item?
Updated over a week ago

A Driver may refuse to deliver an item if:

  • the parcel contains any items listed in the ‘is there anything that 13cabs will not deliver’ section

  • items with a total value over $100AUD

  • items that weigh more than 16kg

  • Fragile items

  • If the item cannot be secured sufficiently inside the cab

  • Bulky items that cannot be lifted by one person

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