13cabs

Each state and territory in Australia have a government agency responsible for regulating taxis. These agencies set standards, determine fare structures, and investigate complaints related to Drivers, Taxis, and booking service providers.

For more information or to lodge an enquiry, please refer to the relevant state taxi regulator:

New South Wales – <a href="https://transportnsw.info/contact-us/feedback/point-to-point-feedback" rel="nofollow noopener noreferrer" target="_blank">Point to point transport feedback | transportnsw.info</a>

- New South Wales – <a href="https://transportnsw.info/contact-us/feedback/point-to-point-feedback" rel="nofollow noopener noreferrer" target="_blank">Point to point transport feedback | transportnsw.info</a>

Northern Territory – <a href="https://nt.gov.au/driving/industry/commercial-passenger-vehicles" rel="nofollow noopener noreferrer" target="_blank">Taxis and commercial passenger vehicles | NT.GOV.AU</a>

- Northern Territory – <a href="https://nt.gov.au/driving/industry/commercial-passenger-vehicles" rel="nofollow noopener noreferrer" target="_blank">Taxis and commercial passenger vehicles | NT.GOV.AU</a>

Queensland – <a href="https://www.qld.gov.au/transport/public/operators/information-for-passengers/passenger-rights-and-fares" rel="nofollow noopener noreferrer" target="_blank">Passenger rights and fares | Transport and motoring | Queensland Government</a>

- Queensland – <a href="https://www.qld.gov.au/transport/public/operators/information-for-passengers/passenger-rights-and-fares" rel="nofollow noopener noreferrer" target="_blank">Passenger rights and fares | Transport and motoring | Queensland Government</a>

South Australia – <a href="https://www.sa.gov.au/topics/driving-and-transport/industry-services/taxi-and-passenger-transport" rel="nofollow noopener noreferrer" target="_blank">SA.GOV.AU - Taxi and passenger transport</a>

- South Australia – <a href="https://www.sa.gov.au/topics/driving-and-transport/industry-services/taxi-and-passenger-transport" rel="nofollow noopener noreferrer" target="_blank">SA.GOV.AU - Taxi and passenger transport</a>

Victoria – <a href="https://safetransport.vic.gov.au/support/" rel="nofollow noopener noreferrer" target="_blank">Support | Safe Transport Victoria</a>

- Victoria – <a href="https://safetransport.vic.gov.au/support/" rel="nofollow noopener noreferrer" target="_blank">Support | Safe Transport Victoria</a>

Western Australia – <a href="https://www.transport.wa.gov.au/On-demandTransport/contact-on-demand-transport.asp" rel="nofollow noopener noreferrer" target="_blank">Contact On-demand Transport</a>

- Western Australia – <a href="https://www.transport.wa.gov.au/On-demandTransport/contact-on-demand-transport.asp" rel="nofollow noopener noreferrer" target="_blank">Contact On-demand Transport</a>

Your guide to contacting the right state regulator for taxi services and information.

Contacting the Taxi Regulator

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