By Phone: Call 13cabs on 132227 and request a cancellation through the automated system or stay on the line to speak with an operator who can assist you with finalising your cancellation.

Using the 13cabs Mobile App: Navigate to your booking details and tap Cancel Booking. A prompt will appear asking, "Are you sure you want to cancel your booking request?" To proceed, select Yes, cancel. If you wish to keep the booking, choose No, don’t cancel.