The best way to find the location of your cab for your current trip is in the confirmation text message that was sent to your phone after you made a booking. The text message contains a tracking link which will display the location of the cab, as long as the trip is live.

If you’re having trouble locating a cab, please call our main line at 132227.

It is important to note that 13cabs is a Network Service Provider. We provide bookings to Operators and Owners of taxis affiliated with 13cabs through our bookings and telephone work. To fulfill a booking, we aim to find the closest available cab to the location before the due time.

Please note that we cannot pre-allocate cabs, as the nature of their business often means the drivers do not know where they will be at certain times of the day. We cannot guarantee the exact time of arrival, however, our Contact Centre Staff do their very best to find a cab as close to the requested time as possible.

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